Senior Consultant - Supply Chain

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

About Fractal :

Fractal is a globally recognized Enterprise AI company with a vision to power human decision in the enterprise.

Fractal’s suite of businesses includes Asper.ai (enabling interconnected decisions for revenue growth) and Analytics Vidhya (one of the world’s largest data science communities). Fractal incubated Qure.ai, a global healthcare AI leader enhancing the rapid identification and management of tuberculosis, lung cancer, and stroke. Fractal’s dedicated AI research team is focused on foundational AI advancements, including knowledge-based foundational models, reasoning-based systems, and agentic systems. The team has launched successful products such as MarshallGoldsmith.ai, Vaidya.ai, Kalaido.ai, and the open-source reasoning model Fathom-R1-14B.

Fractal employs over 5,000 professionals across global locations, including the United States, Canada, UK, Netherlands, Ukraine, India, Singapore, South Africa, UAE, and Australia. It has consistently earned recognition as one of India’s Best Companies to Work For (Top 100, 2025), a ‘Great Workplace’ for eight consecutive years, and among ‘India’s Best Workplaces for Women’ for five years running by the Great Place to Work® Institute. Fractal was also named a Leader in the 2025 Forrester Wave™ for Customer Analytics Service Providers and earned leadership positions in the Everest Group Peak Matrix Assessment 2025 for AI and Analytics Services, and Information Services Group’s 2024 assessments for Data Engineering and Data Science Services.

What you will do 

As a Business Analyst, Dynamic Fulfillment, you will play a key role in shaping and operationalizing globally harmonized Dynamic Fulfillment data products. You will support strategic deliver and customer service initiatives across regions, ensuring a unified, analytics‑driven view of fulfillment performance.

You will collaborate with cross‑functional partners—including Deliver, Customer Service, IT, and regional analytics teams—to translate business needs into actionable data requirements and scalable product capabilities. Your work will help enable frictionless order fulfillment, optimized service performance, and end‑to‑end visibility of Dynamic Fulfillment processes.

Key Responsibilities

• Support the design, governance, and enhancement of Dynamic Fulfillment data models, ensuring alignment with global standards and business needs.

• Perform hands‑on activities including data sourcing, cleansing, profiling, and validation to support the roll‑out of global fulfillment analytics solutions and dashboards.

• Build strong partnerships to understand fulfillment workflows and translate operational needs into data product requirements.

• Recommend new Dynamic Fulfillment product features, evaluating tradeoffs and facilitating alignment across global and regional teams.

• Contribute to fulfillment‑focused data design decisions and sourcing strategies that improve visibility and decision‑making across the order‑to‑delivery process.

• Conduct risk and impact assessments, clearly communicating downstream implications to impacted systems and stakeholders.

• Analyze fulfillment and logistics data journeys to identify redundancies, accountability gaps, and decision‑making friction points; summarize findings for senior leaders.

• Own documentation and ongoing maintenance for Global Dynamic Fulfillment Products.

• Collaborate with Data Management and Data Quality teams to ensure a robust data quality monitoring framework tied to Dynamic Fulfillment standards.

• Participate in data governance activities with functional and regional stakeholders to continuously improve fulfillment‑related data quality.

What We Are Looking For

Required Qualifications

• Bachelor’s degree required.

• 6–8 years of experience in master data, supply chain, operations, or a multifunctional business environment.

• Strong understanding of fulfillment, customer service, and logistics processes, including order management, shipments data, and service performance analytics.

• Experience working with Deliver, Customer Service, and global process owners across regions.

• Advanced SQL*Plus skills; strong Excel and PowerPoint proficiency.

• Excellent cross‑functional collaboration, communication, and change‑management skills.

• Strong analytical mindset with proven problem‑solving abilities.

• Knowledge of data modeling concepts (star schema, snowflake).

• Ability to challenge the status quo, influence partners, and drive improvements to fulfillment processes.

• Ability to communicate effectively with both technical and business audiences.

• Curiosity and ability to rapidly learn new systems, technologies, and processes.

Desired Qualifications

• Master’s or PhD in Information Systems, Supply Chain, Operations, Computer Science, Data Engineering, or related fields.

• Experience with Microsoft Cloud, Azure, Databricks.

• Experience with Agile methodologies, especially as a Product Owner.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Hiring Related Queries

India: HiringsupportIndia@fractal.ai

Outside India: HiringsupportROW@fractal.ai

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