Receptionist | Lumino Mt Eden Village|Permanent, Part time

Job Description

We are looking for a friendly, organised, and professional Receptionist to join the team at Lumino Mt Eden Village on a part-time basis, working Tuesday and Wednesday 8.15am to 5.30pm. 

As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience whilst ensuring the smooth day-to-day running of the front desk during your scheduled days.

Key Responsibilities:

• Greet patients warmly and ensure a positive, professional first impression
• Manage appointment scheduling and maintain the practice diary efficiently across your working days
• Handle patient enquiries in person, online, and over the phone
• Maintain accurate patient records and ensure confidentiality at all times
• Process payments, manage insurance claims, and discuss treatment costs where required
• Support the clinical team through effective communication and coordination
• Maintain a clean, organised, and welcoming reception area
• Ensure continuity and provide clear handover of information to colleagues for seamless patient care between your scheduled shifts

Qualifications

What We're Looking For:

• Dental or healthcare experience (particularly valuable if returning to the profession)
• A friendly and professional manner
• Strong communication and organisational skills
• Ability to multitask in a busy environment
• Familiarity with dental software Exact (or willingness to refresh your knowledge)
• Understanding of dental practice operations and patient care standards
• Have valid NZ work rights

Additional Information

• Great central location
• Close to transport links
• Close to a range of amenities

Additional Information

We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat—no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly.

Check your inbox—we’re excited to connect with you! 

About the Company

Here at Lumino, we are made up of a talented team of professionals providing exceptional patient experience and dental care. With over 130 practices nationwide, we are the heart of every New Zealand community and want to ensure we are providing the highest standard of care to our patients & ongoing support to our clinicians.