Passenger Service Agent

RESPONSIBILITIES  
-    Welcoming passenger and preform passenger check-in
-    Process payment for flights 
-    Answering the phone and help with inquiries 
-    Maintain the facilities orderliness 
-    Baggage handling, including weighing, tagging and accepting passenger luggage 
-    Make announcements regarding boarding, delays and cancellations 
-    Check boarding passes as passengers go to board plane
-    Ensure all passengers comply with safety, security and baggage regulations
-    Perform any other duties as required 
QUALIFICATIONS AND EXPERIENCES

-    Grade 9 education or equivalent 
-    Ability to speak an aboriginal language would be considered an asset 
-    2 years experience in customer service 
-    Strong problem-solving abilities     -    Possess a high degree of professionalism 
-    Proficient written and oral communication skills
-    Ability to develop and maintain vendor relationships
-    Maintain calm in busy environment