NEO People Coordinator

Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)

• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry

• Better’s propriety AI platform makes us an award-winning lender:

  • Fintech Breakthrough Award 2025: Best Lending Innovation

  • Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval

  • Yahoo! Finance (2025): Best Online Mortgage Lender

  • Money Magazine (2025): Best for fast closing

  • Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance - and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

About the Role

We are looking for a detail-oriented and highly organized People Coordinator to support our NEO People functions. This role will play a critical part in ensuring a seamless experience from candidate selection through onboarding, while maintaining accuracy and compliance across systems and processes.

You will partner closely with our Compensation Analyst, recruiting team (NEO), and Peoples team to help drive efficiency, consistency, and high-quality employee experience.

Key Responsibilities

Recruiting & Offer Support

• Partner with the Compensation Analyst to post new roles in Ashby ATS

• Review and vet incoming applications within Ashby

• Collaborate with the NEO Recruiting team to deliver qualified candidates for first-round review

• Support the sending, and tracking of offer letters and employment agreements

• Ensure all documents are accurately signed, completed, and properly stored

Systems Support

• Partner with the Compensation Leader to support Compensate system updates

• Assist with adding new hires, compensation changes, and agreement updates into systems

• Ensure data accuracy and consistency across systems (Ashby, Compensate, Workday as applicable)

• Support audits and reporting as needed

What You Bring

• 2–5 years of experience in Recruiting Operations.

• Experience working with ATS platforms (Ashby preferred) and HR systems

• Strong attention to detail and ability to manage multiple workflows simultaneously

• Excellent organizational and follow-through skills

• Strong communication skills and ability to work across global teams

• Comfortable working in a fast-paced, evolving environment