Junior Customer Service Technical Support
Smart Energy›
📍Byron Bay
Posted 3w ago · via lever
Apply on lever→Job Description
Ready to step into a role where your technical skills actually make a difference?
Join one of Australia’s fastest-growing home electrification companies and play a key role in keeping solar and battery systems running at their best. This is your chance to work at the intersection of tech, sustainability, and real-world problem solving.
🌟 Why You’ll Love This Role
- ⚡ Purpose-Driven Work – Help Australians transition to smarter, cleaner energy
- 📈 Growth & Development – Build your technical capability in a booming industry
- 🤝 Collaborative Team – Work closely with Customer Service, Maintenance & Tech teams
- 🧠 Problem-Solving Focus – No two days are the same
🚀 The Opportunity
This is a hands-on, high-impact role sitting at the centre of operations. You’ll be the go-to technical expert supporting our Customer Service team, helping diagnose issues, guide solutions, and ensure our customers get the most out of their solar and battery systems.
You’ll work closely with internal teams and external manufacturers, giving you exposure across the full lifecycle of our systems - from troubleshooting and performance monitoring through to warranty and maintenance coordination.
If you enjoy solving problems, working with data, and being the person people rely on when things need fixing - this is the role for you.
🔧 What You’ll Be Doing
✅ What We’re Looking For
⭐ Bonus Points If You Have
Details
- Department
- Smart Energy
- Work Type
- onsite
- Locations
- Byron Bay
- Posted
- April 1, 2026
- Source
- lever