IT – Business Analyst

About 1HMX

1HMX, is a global leader in Human Machine eXperience (HMX) solutions, delivering innovative, high-performance products that power the future of human interaction with technology. Our portfolio includes electro-mechanical assemblies, virtual reality components, infection control interfaces, and industrial and medical display systems. With a focus on quality, precision, and customer satisfaction, we support a wide range of industries from our state-of-the-art manufacturing facilities.

Job Summary

As an AI Solutions Specialist, you will be the primary owner of AI tooling and automation initiatives across 1HMX. This role combines hands-on administration of deployed AI systems with collaborative solution development alongside business stakeholders. You will partner with teams across the organization to identify opportunities, design and build AI-powered solutions, and see them through deployment and adoption. Adept at bridging technical capability with practical business need, you bring a builder’s mindset and a communicator’s instincts to a company that moves fast and values impact. The AI tooling space is evolving daily, experience with all the tools is not required, but some relevant experience is required with a strong motivation to learn quickly.

Duties/Responsibilities

• Administer and maintain deployed AI platforms, tools, integrations, and automation workflows, ensuring reliability, performance, and availability across the organization (US, UK, and Asia operations).
• Partner with department stakeholders across 1HMX to identify manual, redundant, or software-driven processes that are candidates for AI-assisted automation or optimization.
• Gather and translate business requirements into AI solution designs, including workflow automation, intelligent reporting, document processing, and data extraction use cases.
• Develop and deploy AI-powered agentic solutions leveraging large language models (LLMs), APIs, and integration platforms such as Power Automate, Azure AI services, and custom tooling.
• Build and maintain AI-assisted reporting and analytics solutions that surface actionable insights from ERP and operational data, with a focus on Infor SyteLine 10.
• Evaluate and evolve AI tools, vendors, and architectures; develop business case proposals covering ROI, resource requirements, data privacy considerations, and implementation timelines.
• Create end-user documentation and training materials; provide ongoing support and adoption coaching for deployed AI solutions across business teams.
• Monitor AI system performance, manage prompt configurations and model parameters, and implement continuous improvements based on user feedback and evolving business needs.
• Design and deploy agentic desktop automation solutions that autonomously execute multi-step workflows, interact with desktop applications, and reduce manual intervention in repetitive software-driven processes across business teams.
• Develop and manage AI-assisted software development orchestration pipelines that coordinate coding assistance, automated testing, code review, and deployment tasks using agent frameworks integrated with the Microsoft development toolchain.
• Stay current with advancements in AI and automation technologies; evaluate applicability to 1HMX business needs and proactively bring forward opportunities for innovation.

Education and Experience

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field; equivalent work experience considered.

• 2+ years of experience in IT, software development, business analysis, or a related technical role, with demonstrated exposure to AI or automation tooling.
• Hands-on experience building or deploying AI-powered tools, automation workflows, or intelligent applications using LLM APIs (CoPilot, Chat GPT/Codex, Claude, Ollama, Grok, Perplexity, or similar open-source models).
• Proficiency with APIs and scripting languages (Python, JavaScript, PowerShell, Typescript, Markdown) and integration platforms (Power Automate, Logic Apps, or equivalent).
• Ability to translate ambiguous business problems into structured AI solution designs with clear scope, requirements, and success criteria; hands-on experience with agentic frameworks (e.g., AutoGen, Semantic Kernel, Microsoft Copilot Studio) or desktop automation tools (e.g., Power Automate Desktop, Claude Computer Use and Cowork, Perplexity Computer, OpenClaw, or Playwright) is a strong plus.
• Strong cross-functional communication skills; comfortable presenting technical concepts to non-technical stakeholders and gathering requirements from diverse teams.
• Interest or experience in AI-assisted software development orchestration using VS Code, Codex, Claude Code or OpenCode; including coding agents, automated testing pipelines, or CI/CD integration with AI tooling via Azure DevOps or GitHub Actions.

• Familiarity with the following tools and platforms in a professional capacity:
  • AI & LLM Automation & Integration: CoPilot, OpenAI Chat GPT, Anthropic Claude, Meta Ollama, X.ai Grok, Perplexity, or open-source LLMs (Mistral, Phi, LLaMA)
  • Automation & Integration: Claude Cowork, OpenClaw, Power Automate, Azure Logic Apps, or similar Microsoft-stack automation platforms
  • Microsoft 365: SharePoint, Teams, Power Platform, Entra ID, Azure AI Services
  • Programming / Scripting: Python, JavaScript, PowerShell, SQL, Typescript, Markdown
  • Data & Reporting: Power BI, SSRS, SQL Server, or similar BI/reporting tools
  • AI Infrastructure: Vector databases (Qdrant or similar open-source), RAG frameworks, knowledge base tooling, and agentic/desktop automation frameworks (Semantic Kernel, AutoGen, Power Automate Desktop)
  • ERP: Infor SyteLine 10 (SL10) or comparable manufacturing ERP
  • Version Control & Dev Tools: Git, VS Code, Azure DevOps, GitHub Actions, or similar Microsoft-aligned dev toolchain
    

Preferred Qualifications

• Experience with physical manufacturing, especially electronics manufacturing companies.
• Relevant certifications, such as:
  • Microsoft Certified: Azure AI Engineer Associate or Azure Administrator Associate
  • Experience with agentic desktop automation frameworks (e.g., AutoGen, Semantic Kernel, or browser/desktop automation tools)
  • Experience with AI development orchestration tools such as LangChain, AutoGen, Semantic Kernel, or similar agent frameworks
  • Power Platform Functional Consultant or Power Automate certifications
• Background in business process improvement, lean methodologies, or operational efficiency in a manufacturing environment.