Forward Deployed Engineer (FDE)

About the role

As a Forward Deployed Engineer (FDE), you are the technical bridge between lytra and our customers. You own the integration of lytra into customer environments—understanding their systems, building the connections, and ensuring they get real value from our platform. You'll work directly with service leaders and IT teams at manufacturing companies, translating their needs into working solutions.

This isn't a pure consulting role. You write code, debug integrations, and solve hard technical problems. But you also communicate with customers, understand their business context, and bring insights back to shape our product. When you see patterns across customer deployments, you feed those learnings into our core platform so every customer benefits.

You will be working on

• Run customer communication: you will run technical workshop and onboarding sessions
• support sales in identifying technical needs to make each customer's service process work at a new level
• technical problem solving: add connectors, configure data pipelines and work with the customer IT to make the integration go smooth
• integrate customer feedback: contribute directly or be the customer representative

We're looking for

• Experience: Work experience in a technical role involving customer-facing work like solutions engineering, technical consulting, implementation engineering, or similar. You've shipped integrations that real users depend on.
• Technical Skills: Strong tech understanding. Experience with REST/GraphQL APIs, relational databases, and at least some familiarity with cloud infrastructure and Microsoft Windows. You can read logs, write queries, and debug distributed systems.
• Integration Experience: You've connected software before. You understand OAuth, API authentication patterns, and the messiness of real-world data.
• Communication: Fluent German is essential for customer interactions. Strong English for internal collaboration and documentation. You can explain technical tradeoffs to non-technical stakeholders without losing accuracy.
• Ownership Mentality: You take responsibility for outcomes, not just tasks. When something isn't working, you fix it or escalate clearly.
• Adaptability: Startup environment means priorities shift. You're comfortable with ambiguity and can make reasonable decisions without perfect information.
• Availability: You want to work in-person in our Munich office with 2 day/week remote possible

We offer

• €60k - €80k + equity
• Fast career advancement opportunities as one of the first employees in a rapidly growing startup
• A progressive, ambitious and empowering team that sees their work as more than “just another job”
• Employee benefits such as the Deutschlandticket and Wellpass
• An amazing and well equipped office next to Olympiapark, best-in-class hardware (MacBooks, etc.) and access to any tool you need