Delivery Lead 🚀

🧭 About the Role

The Delivery Lead owns the successful delivery of our client projects. As a servant leader, you will

be collaborating closely with project teams and client stakeholders to ensure that your projects

deliver on time and on budget, and remain closely aligned to client goals. and delivered efficiently in

line with desired project outcomes using Agile methodologies while fostering a culture of

transparency, adaptability, and teamwork. You will also manage the end-to-end project delivery,

including the project plan, backlog, measuring team performance, facilitating Agile ceremonies,

project reporting, managing stakeholder expectations, personnel onboarding and offboarding,

adherence to policy and processes, ensuring we meet all compliance requirements, and any

activities necessary to ensure we deliver on time, in full, and on budget.

🧠 Critical Competencies, Skills, and Traits

You will possess and demonstrate these essential competencies, skills, and personality traits:

• Skilled communicator and facilitator.
• Highly proactive and pragmatic problem solver.
• Strong situational awareness and ability to navigate politically charged situations.
• Able to balance and advocate for the needs of both our teams and our clients.
• Disciplined with good time management, analytical skills, and attention to detail.
• Adaptable and able to navigate change in projects and organisations.
• Commercially minded team player who can rally teams behind a shared vision.
• Able to remain calm, work well under pressure, and deal with disagreeable people.
• Proven ability to contribute to client discussions to negotiate priorities, scope, and financials.
• Driven by customer service excellence and collaboratively achieving win-win outcomes.

🛠️ Required Experience and Knowledge

You will have at least 3-5 years of professional experience with a solid foundation in team

management or project management roles within the information technology or operational

technology areas. This experience must include delivering streams of work using recognised Agile

methodologies, including Scrum, Kanban, SAFe, and Scrum at Scale.

You will be familiar with using industry-standard tools such as Jira, Trello, Azure DevOps, Miro,

Lucid Spark, and others, to guide and facilitate Agile ceremonies and practices. Previous experience

in professional services within enterprise organisations is an advantage.

While this is not a development role, familiarity with key modern software delivery concepts,

including cloud-native architectures, DevOps, DevSecOps, and SRE practices and associated

toolchains.

🎓Desired Qualifications

You may have completed one or more of the following qualifications:

• Bachelor’s Degree in Computer Science, Information Systems, Business, or related field
• Recognised Agile practitioner certifications for Kanban, Scrum, SAFe, Flow Framework, etc.

📋 Responsibilities

You will be accountable and responsible for the following aspects of our work:

• Manage project delivery from initial planning through to acceptance and project closure.
• Facilitate the timely onboarding and off-boarding of team members on projects.
• Managing and resolving conflicts or unexpected events in a calm, productive manner.
• Obtain the timely acceptance of services and deliverables provided to your clients.
• Ensure all work is managed and delivered in accordance with the relevant contract terms.
• Manage any changes to the scope, timeline, and costs with client stakeholders.
• Ensure your teams follow all applicable processes, policies, and standards at all times.
• Work with product owners and client stakeholders to ensure the product backlog is
• well-groomed, prioritised, and meets the agreed Definition of Ready and Definition of Done.
• Manage stakeholder expectations through regular meetings and progress reports.
• Capture, communicate, and manage the dependencies, issues, and risks for your projects.
• Work to remove impediments, escalating issues that require attention from leadership.
• Enable and motivate your team to achieve and exceed their goals.
• Guide, coach, and support your teams in implementing Agile principles and practices.
• Monitor and report on team performance and delivery metrics to inform decision-making.
• Forecast resource utilisation for your projects, and contribute to resource planning.
• Create an environment that promotes a generative team culture with high levels of trust.
• Ensure your projects deliver positive commercial outcomes for SECTION6 and your clients.
• Alert our sales team to potential follow-on and net new opportunities within your clients.
• Contribute to and complete tasks within SECTION6 Core Processes as reasonably required.

🏆 Performance Standards

Ultimately, your level of success in this role will be measured based on your achievements in:

• Living and upholding the SECTION6 Core Values and the SECTION6 Essential Behaviours.
• On-time and on-budget delivery in full to our clients.
• Meeting or exceeding the agreed target gross profit margins for your projects.
• Maintaining commercial, policy, and regulatory compliance for your projects.
• Adherence to SECTION6 timesheet standards and approval processes.
• Approval ratings from both your teams and your clients.
  
  

🎁 Benefits of working at SECTION6

• 💰 Competitive salary packages + employee profit-sharing scheme
• 🕒 Flexible work arrangements
• 🏠 NZD$500 annual home office allowance
• 💻 Company-provided laptop + you choose the OS
• 🎉 Two fully funded company-wide team-building events per year
• 🌐 Opportunities to attend industry events
• 🤝 Fun social activities to build team connections
• 👥 Enthusiastic, focused team with a flat management structure