About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfilment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world.

Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible.

Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Menlo Ventures, Lightspeed Venture Partners, Matrix Partners, NVentures (venture arm of NVIDIA).

Founded in 2023 by Harvard alumni with a shared passion for music, Suno has empowered more than 100 million people to create original songs. In 2025, we raised a $250 million Series C funding round to accelerate product innovation and international growth.

About the Role

Suno is seeking a Creator Operations Manager to build and scale the systems behind our creator programs, including Hooks, our short-form music video feed.

This role sits at the intersection of operations, systems, and product thinking. You will design and run the infrastructure that powers hundreds of creators and thousands of monthly Hooks – spanning onboarding, payments, CRM, support, and program mechanics.

This is a hands-on systems-builder role for someone who enjoys creating structure from ambiguity, automating manual workflows, and scaling programs from 0→1 to 1→N.

> Here's a song we made about the role: https://suno.com/s/smf3GjY6OYRuBbWP

What You’ll Do

• Program Operations & Systems

  • Own and scale the operational backbone of Suno’s creator programs

  • Build and automate workflows across onboarding, payments, referrals, and reporting (e.g., invoice generation, tracking systems, CRM flows)

  • Design and maintain program infrastructure using tools like Google Sheets, CRM systems, and AI-assisted workflows (e.g., Claude Code)

  • Identify bottlenecks in existing processes and implement scalable solutions to support hundreds of creators and high-volume output

  • Create and maintain internal documentation, SOPs, and FAQs to standardize program operations

  Scaled Program Ownership

  • Own the day-to-day operations of the Partner Program, which supports long-tail creators posting to Hooks

  • Evolve programs from manual sourcing toward more scalable, system-driven models

  • Build tooling and tracking systems to support program performance, eligibility, and payouts at scale

  • Manage program inboxes and support workflows; build scalable solutions (e.g., ticketing systems) to handle volume

  • Monitor program health and iterate on mechanics accordingly

  • Ensure a consistent and high-quality creator experience while operating at scale

What You’ll Need

• 2–5 years of experience in operations, BizOps, creator operations, or program management at a tech or creator platform

• Strong builder mindset – you enjoy creating systems, not just running them

• Experience working with high-volume workflows and scaling processes across large user bases

• Proficiency in Google Sheets / Excel (required); experience with automation tools, lightweight scripting, or AI-assisted workflows is a strong plus

• Experience working with CRMs and operational tooling, with a focus on workflow design

• Strong organizational and execution skills; ability to manage multiple systems and workflows simultaneously

• Comfort with ambiguity and early-stage environments; ability to turn messy processes into structured systems

• Strong written communication skills; ability to create clear documentation and external-facing materials

• Interest in creator ecosystems, marketplaces, or music is a plus

Perks & Benefits for Full-Time Employees

• Company Equity Package

• 401(k) with 3% Employer Match & Roth 401(k)

• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)

• 11 Paid Holidays + Unlimited PTO & Sick Time

• 16 Weeks of Paid Parental Leave

• Creative Education Stipend

• Generous Commuter Allowance

• In-Office Lunch (5 days per week)

Additional Notes: Applicants must be eligible to work in the US.

Compensation: $110K–$150K base, plus equity, depending on experience and fit.

Read more about Suno here: https://suno.com/about

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.