Client Services Representative

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. 

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Acrisure is seeking a Client Services Representative to join our growing team to support nationwide inspection operations. This is an exciting entry level opportunity for someone looking to start a career in business operations, recruiting coordination, or workforce management within a fast-paced and collaborative environment. In this role, you will help identify, engage, and coordinate independent field inspectors across the United States.

IIn this role, you will help identify, engage, and coordinate independent field inspectors across the United States. You will work closely with internal teams and external partners, helping ensure the right people are connected to the right opportunities while building foundational skills in communication, organization, and business operations.

This position is ideal for someone who is motivated to learn, enjoys working with people, and is looking for a long-term career path with opportunities for growth.

This position offers a starting pay of $19.23 per hour (approximately $40,000 annually), along with a comprehensive benefits package.

Candidate must reside within driving distance of our St. Petersburg office.

This is a 40 hour/week position with a traditional Monday-Friday schedule.

Responsibilities

• Source and conduct initial pre-screening of candidates to assess basic qualifications before submission to hiring managers

• Maintain organized tracking of outreach, interviews, and follow-ups

• Support onboarding activities and ensure a smooth and positive experience for new field specialists

• Update internal systems and communication channels with relevant information

• Prepare and maintain weekly activity and pipeline reports

• Communicate professionally with candidates, internal stakeholders, and external partners

• Provide general administrative and operational support to the team

Requirements

• 2-3 years’ customer service experience within an office, retail or service industry setting

• Strong verbal and written communication skills

• Comfortable speaking with candidates over the phone

• Strong organizational skills and ability to manage multiple tasks

• Proficiency with Microsoft 365 tools, including Outlook, Teams, and Excel

• Ability to work in a fast-paced environment and meet deadlines

• Positive, team-oriented attitude with a willingness to learn

• Ability to work independently and take ownership of responsibilities

Education and Licenses

• High school diploma or equivalent required

• Additional education or coursework beneficial

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.