Business Professional Specialist

The Opportunities

We are looking for a Business Professional Specialist to join our C&P Enterprise Sales Team! As a self-starter with a goal-driven mindset, you will serve as a trusted advisor to enterprise customers, leading the full cycle from customer needs discovery through to solution proposal and demonstration. With a deep understanding of the Business Professional solutions — including Acrobat Studio, Acrobat Pro, Acrobat AI Assistant, and Acrobat Sign — you will design and deliver compelling, outcome-driven proposals that align with customers' workflows and maximize product value post-deployment.

In this role, you will own up-sell and cross-sell opportunities, helping customers unlock the full potential of Acrobat while consistently delivering against revenue targets. With a strong sales mindset and a passion for exceeding customer expectations, you will be a key driver of sustainable revenue growth within the sales team, building lasting customer partnerships along the way.

What You'll Do

• Lead early-stage customer engagement, including needs discovery and use case development, to build and grow a high-quality pipeline
• Build long-term customer relationships and proactively uncover new use cases to drive sustained pipeline growth
• Expand market presence and generate pipeline through event and seminar presentations, as well as thought leadership contributions such as tech blog articles
• Stay current with emerging technologies — including AI and cloud-based solutions — and continuously deepen your understanding of the Acrobat portfolio's broad and growing range of document workflow capabilities
• Represent the voice of the customer internally to drive continuous product and customer experience improvements
• Create and deliver compelling value presentations and point-of-view documents tailored to customer stakeholders and executives to accelerate deal closure
• Collaborate closely with AEs, BDRs (Inside Sales), GTM, and Product teams to drive deals to closure and ensure a seamless customer experience through launch
• Engage deeply in high-impact deals across the Acrobat portfolio — Acrobat Studio, Acrobat Pro, Acrobat AI Assistant, and Acrobat Sign — driving up-sell and cross-sell opportunities, including Teams-to-Enterprise migrations, with a focus on sustainable revenue growth

What You Need to Succeed

Experience & Skills

• 7+ years of experience in technical pre-sales within the IT industry, or a sales role with a strong technical background
• Demonstrated ability to engage deeply in complex, high-value deals and contribute to sustained revenue growth through up-sell and cross-sell activities
• Proven ability to lead early-stage customer engagements, including needs discovery and use case identification, to generate and grow pipeline
• Proven track record of proposing and delivering AI-driven business process improvements
• Eager to learn and apply new and emerging technologies; comfort with a broad and evolving product portfolio, including AI-powered capabilities, is highly valued

Competencies

• Influential: Strong relationship management skills; proven ability to effectively navigate organizations and champion joint partnerships
• Engaging: Highly effective at leading and facilitating executive meetings and engaging with the C-Suite
• Communicative: Exceptional presentation and interpersonal skills, both verbal and written
• Resourceful: Able to prioritize, multi-task, and perform effectively in ambiguous environments

Additional Requirements

• Bachelor's Degree or equivalent experience
• Ability to travel domestically (within Japan) as needed for business
• Native-level Japanese and business-level proficiency in English

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015. 

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Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.