AI Solutions Consultant

AI Solutions Consultant

Role Summary

As an AI Solutions Consultant at Duvo, you help design, configure, and scale Duvo agents for customers across pre-sales and post-sales.

This is not a generic solutions role. We are specifically looking for someone with strong hands-on experience in retail, e-commerce, or CPG operations — someone who understands how these businesses actually work and can speak naturally and credibly with customer stakeholders.

You might have worked in areas such as category management, supply chain, warehousing, merchandising, procurement, supplier management, or finance operations. You understand the operational reality behind the workflow and can turn it into practical automation opportunities.

You will not be writing production code, but you will work with tools, data, systems, and business logic to deliver real outcomes.

What You’ll Do

• Work with Transformation Managers to map customer workflows and identify automation opportunities

• Translate business processes into clear agent logic, actions, decision rules, and exception handling

• Configure and test Duvo agents across systems such as ERPs, portals, spreadsheets, and emails

• Support customer discovery sessions, solution design, and later-stage sales conversations

• Bring real retail / e-commerce credibility into customer meetings by understanding the customer’s language, pressures, and operating model

• Create runbooks and practical documentation for customer teams

• Monitor agent performance and suggest improvements to increase automation coverage and reduce manual work

• Feed recurring workflow patterns back to Product and Engineering

What Success Looks Like

• Multiple agents launched successfully across clients

• Customers see you as someone who genuinely understands their business, not just the technology

• Transformation Managers trust you as a strong partner in solution design and delivery

• Sales trusts your judgment on feasibility, scope, and use-case credibility

• Reusable playbooks and templates are captured for common workflows

Who You Are

Experience

You likely have 5+ years of experience in one or more of the following:

• Solutions consulting, implementation, or customer engineering in B2B SaaS

• Operations roles in retail, e-commerce, or CPG

• Consulting with deep exposure to retail or consumer-sector processes

• Direct work with business stakeholders, not only IT

Most importantly, you know how retail businesses actually operate and can speak the customer’s language with confidence.

Skills

• Strong analytical and systems thinking

• Strong retail / e-commerce business fluency

• Comfortable with complex tools and workflows; spreadsheets, SQL, scripting, or ERP familiarity is a plus

• Strong communicator, able to lead working sessions and explain trade-offs clearly

• Fluent in English; additional European languages are a plus

Mindset

• Practical and delivery-focused

• Credible with customers

• Low ego and collaborative

• Comfortable with ambiguity and fast iteration

• Commercially aware and able to help customers believe in the solution

What We Offer

• A smart, motivated team that values ownership and candor

• The chance to shape product and culture while working on cutting-edge AI challenges

• Real impact — your work will ship to customers and move the business

• Competitive compensation, including equity

• The option to trade cash compensation for equity

How We Hire

1. First round (online screen)

2. Interview with hiring manager (on-site or remote)

3. Case Study and Presentation

We are not looking for perfection. We are looking for someone who can understand the customer’s business quickly, lead the conversation with confidence, and design solutions that feel credible in the real world.