AI Program Manager

When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.

Job Description:

As the AI Program Manager, you will work closely with Accurate’s core AI team to help develop and implement our AI strategy across the software development life cycle. You will focus on working with the AI team to identify, evaluate, and deploy AI technologies and human capabilities that improve business value though better quality, increased speed, and less cost. You will partner with internal teams and external vendors to pilot, launch, and optimize AI initiatives translating real-world challenges into practical AI solutions.

Your primary focus will be to lead end-to-end project planning and execution for the AI program spanning discovery, prototyping, pilot, and production. You will manage scope, timeline, dependencies, risks, project governance, stakeholder communication, and operational readiness.

Responsibilities

• Partner with the AI team to support the planning, development and execution of the AI-first software development life cycle transformation.

• Select business value outcomes to focus on, define success metrics, determine baseline performance, and establish targets.
• Map current processes and organizational structure and identify pain points and opportunities for AI-driven improvements.
• Define future processes and organizational structure.
• Identify, evaluate, and select the technologies required to support future state processes.
• Determine the skills and capabilities required for the future organizational structure.
• Identify the training and hiring requirements to match the skills and capabilities required for the future organizational structure.
• Coordinate pilot for POC.
• Implement new processes, technologies, and organizational structure.
• Monitor performance against established business value outcomes targets using insights to drive iteration and improvement.

• Establish and maintain an integrated project plan for AI initiatives (milestones, dependencies, owners).
• Establish program cadence and coordinate with cross-functional team members to keep all parties on track with schedules, budget, quality, and outcomes.
• Facilitate project meetings and working sessions.
• Develop and maintain repository of program information.
• Track schedule, cost, resources and vendor engagement.
• Manage dependencies to mitigate blockers and reduce impact on schedules.
• Proactively identify and assess risks and impediments and develop mitigation strategies to bring programs back to green.
• Manage changes to ensure that plans are updated and that all stakeholders are informed of the impact on the deliverables and schedules.
• Collaborate with stakeholders to ensure business readiness activities track to plan and to define roll out plans.
• Support teams with change management activities to help accelerate adoption and sustain change.
• Facilitate stakeholder communications including status updates, executive updates, and KPI reporting.
• Conduct project retrospectives to inspect and adapt as required.
• Collaborate with PMO team members to develop Program Management standards and drive process improvements.

Qualifications:

• Bachelor’s degree or equivalent
• 3+ years of experience in project management (Waterfall and Agile)
• 3+ years of experience working on process improvement/reengineering initiatives.
• 2+ years of experience in AI, automation, and emerging technologies
• Familiarity with background screening services
• Leadership skills – critical thinking, effective communication, influencing, collaboration, accountability

The annual base salary for this position ranges from $121,500 - $160,000. Pay will vary depending on job-related knowledge, skills, experience, and relevant education and training.  This position may also be eligible for an annual performance-based bonus, commission, or other variable pay plan. The Company also offers a full range of benefits, including medical, dental, and 401k. Your recruiter can share more details about the specific compensation package during the hiring process.
 

The Accurate Way: 

We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.  

Take ownership. 

Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.      

Be open.

Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.

Stay curious. 

Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve. 

Work as one. 

Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed. 

Equal opportunities 

Accurate is an equal-opportunity employer and is committed to hiring talented and qualified individuals with diverse backgrounds. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

Accurate will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. 

This posting is open for U.S.-based candidates who currently reside in the following states: CA, CO, FL, GA, IL, MD, MN, NC, NY, OH, OK, PA, TN, TX, VA, WA, WV

For Court Runner opportunities, candidates may also reside in: AZ, DE, KY, MI, NH, NV

Special Notice: 

Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact humanresources@accurate.com. 

- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts. 

- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format. 

- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.